Services
Welcome To ARTELCO

Avaya Professional Services

We provide

Self-services Development

Designing intuitive IVR systems that enable efficient self-service and user independence.

Customization

Customizing reporting systems, real-time dashboards, and agent interfaces to fit your specific needs.

Integration Services

Seamlessly connecting your systems and applications to enhance data flow and operational efficiency.

Avaya Experience Portal

Offering expert implementation, configuration, and support for Avaya Experience Portal to enhance your customer interactions and streamline communications.

Avaya POM

Delivering comprehensive implementation, configuration, and support for Avaya Proactive Outreach Manager to optimize your outbound communication strategies

Avaya Contact Center (AACC/ACCS)

Providing comprehensive implementation, support, and integration services for Avaya Contact Center solutions to enhance customer engagement and optimize call center operations.

Avaya Experience Platform (AXP)

Enhancing customer and employee interactions with Avaya Experience Platform, featuring AI-driven communication solutions across multiple channels for seamless and efficient connectivity.

Verint Solutions

Empowering your business with Verint's comprehensive suite of solutions, including Workforce Optimization, Quality Management, and Workforce Management, to drive efficiency and enhance customer engagement.

Avaya Unified Communications Solutions

Delivering comprehensive implementation, support, and integration services for Avaya Unified Communications, including IP Office and Aura, to enhance and unify your business communication systems

Pillars

Powerful Solutions

A one-stop source for ICT Solutions, ARTELCO offers a variety of products and services to satisfy even the most complex organizational requirements.

From IP Telephony to Wireless Mesh, clients are free to mix and match products, services, and features with the advice of ARTELCO’s certified consultants.

Experienced Team

Our team is dedicated to customer satisfaction through superior performance. These employees are in the center of these efforts and undertake full responsibility for the design, applications and performance of all our integrated systems. This begins with initial design and continues through implementation and technical support.

Customer Satisfaction

ARTELCO continuously aims to achieve the highest possible customer satisfaction. As critical as its products and technologies are, nothing is more important to ARTELCO’s success than the ability to build and preserve strong and lasting relationships with its clients. ARTELCO will strive to ensure that each client will become a life-long client.

We Provide

Professional Services

Our reputation speaks for itself. from project management to implementation services vendors and customers have depend on us to deliver projects across Saudi Arabia.

Consultation

Vendors and customers routinely work with us to properly scope and develop business and functional requirements and to translate those to specification documents. We make sure you get the best value engineered designs which work for you

Managed Services.

Many of Saudi Arabia most critical sites depend on our engineers to maintain their technology and ensure they serve their customers continuously while always evolving and improving to meet the quickly evolving technology landscape.

Technical Support.

We pride ourselves on delivering reliable 24/7 support to customers across industries. Our unmatched response times and systematic approach to trouble shooting ensures fully satisfied customers.
ARTELCO
Contact us today to see how we can help you propel your business forward.

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