Projects

Crystel provides global outsourced omnichannel services in Jordan and across the Middle East. Since the beginning ARTELCO has been Crystel's technology partner and has implemented and supported their most mission critical technology – their contact center. Crystel has been able to rely on ARTELCO fo 24/7 support and has built its business on their contact center's stability, reliability and robustness.

Over the past 35 years Arab Bank has depended on ARTELCO to supply, implement and support its telephony and contact center platforms, prt of the back-bone of what makes Arab Bank so special and a leader in the banking industry, its outstanding customer support. Day and night on holidays and working days, ARTELCO has endeavored to ensure that Arab Banks's integrated and advanced contact center is always up and servicing customers.

The two iconic St. Regis Towers in the heart of Amman have really come to define the skyline=, and ARTELCO weas there from the beginning. From the passive to the active network, ARTELCO has worked closely with St. Regis to provide customers with reliable network, wifi and telephony access, and continues to support St. Regis to this day. A 5-star property deserves 5-star service and ARTELCO strives to provide St. Regis with exactly that.